Hi All,
Does anyone know how you can mass update the Case Created By User and Case Record Create Date fields? I have just imported a few thousand Cases but these fields auto populated with todays date and the user who run the import. As they are not fields you can map to I have tried:
(1) Exporting a Case group - Updating the fields and then reimporting
(2) On Demand Workflow
(3) Flow
I gather the issue I'm having is these are system fields which are read-only. Is there a way to update these type of fields? I have no coding experience so preferably a way through a functional change/update
Thanks.