Google reCaptcha - form submission failure

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Posted on by Krisu

Hi,

I've tried to integrate google recaptcha to my form. I've followed all instructions given in here. When I try to submit the form, the form submission fails. Web page inspection gave the following info: /errorMessage: /Required params cannot be null or empty ms_captcha_solution : , ms_captcha_type : , ms_captcha_flow_id : /. Same error comes with V2 invisible, V2 checkbox and V3.

Is there something missing in the instructions or does the default captcha solution require disabling? What could be the issue in this? I've now tried almost everything that comes to my mind with this.

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SG-12071144-0 3 on at

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Google reCaptcha - form submission failure

Hello,

I have followed all the instructions in the doucment and also written a plugin code.

But the form submission fails. In the network tab of developer tools it shows 500 internal server error.

i dont see div tag automatically renderding a value.

Any ideas on this issue?
Dengliang Li Microsoft Employee on at

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Google reCaptcha - form submission failure

Hi,

Has the issue been solved?
Have there been any updates? Please feel free to ask me if you have any questions!
If it has been resolved, can you mark the response as an answer?
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Dengliang Li Microsoft Employee on at

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Google reCaptcha - form submission failure

Hi,

I encountered the same problem as you in my testing.

According to a screenshot from the official documentation.
https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/real-time-marketing-form-custom-captcha#2-add-the-captcha-text-value-to-the-form-submission
Once the form is submitted, the g-recaptcha-response parameter is added automatically to the form submission.
However, creating fields in the contact entity will have a prefix. It is not possible to create a field as shown in the image.

This could be the cause of the error.

You can follow the documentation's instructions to build a plugin that hides the value of this parameter so that the form can be submitted successfully.
https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/real-time-marketing-form-custom-captcha#3-create-a-plugin

If my answer was helpful, please click Like, and if it solved your problem, please mark it as verified to help other community members find more.
If you have further questions, please feel free to contact me .

Best Regards,
Dengliang Li