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Transfer order remaining quantity cannot be canceled

Posted on by 845

We have a transfer order that shows 5 remaining on on line.  When we attempt to cancel that remaining quantity, AX throws an error message that states "The quantity cannot be reduced. The number of inventory transactions on order is too low because the quantity or part of it is referenced by an output order or a production order or is marked against other transactions."

The other odd thing about this transaction is that the line with 5 remaining shows a quantity of 10 in the output order, and three inventory transactions for 5.

Anyone have any suggestions on how to clean this up so that we can cancel the remainder?

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  • Suggested answer
    Vinai Varghese Profile Picture
    Vinai Varghese 150 on at
    RE: Transfer order remaining quantity cannot be canceled

    Hi,

    If the requirement is to remove the quantities that are not shipped from the transfer order, you can refer the below link.
    I have created a functionality in the transfer order which will remove those quantities and will mark the status of the transfer order either shipped or received basis the qty that the receiving warehouse received.

    https://vinayofvarghese.wixsite.com/dynamicsolution/post/transfer-order-short-close

    As always please test this in your UAT and pre-  production environments before deploying to production servers.

  • Daniel Zook Profile Picture
    Daniel Zook 845 on at
    RE: Transfer order remaining quantity cannot be canceled

    Thanks for the suggestion.  Unfortunately, when I try to delete the output order, this is the message that appears: "Output order IOO-01889268 cannot be deleted. All related lines to the output order must have a status that comes prior to Picked."

    All the Transaction records for the output order are in status Completed.

    I'm puzzled by the message, since I have deleted other output orders where the transaction records are in Completed status.

    Any other suggestions?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Transfer order remaining quantity cannot be canceled

    Hi,

    there is a output order created when you created the picking list. The output order is reserving the qty for each line. If you want to cancel you need to delete the output order first.

    Go to the lines, and in the inventory>>out put order

    And delete the out put order.

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