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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / ASync Client Service i...
Microsoft Dynamics AX (Archived)

ASync Client Service is using cache data somewhere in database.

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Posted on by Community Member

Hi,

AsyncClientError.pngOne of the Async Client service is not giving success test on clicking Test Button - after changing the Username/Password under AX > Channel Database. Files are also not creating under working folder.
What rows needs to be deleted from DB so that ASync Client service hit the actual information instead of orphan information from DB.

Using DAX 2012 r3 + cu10
MSSQL SERVER 2014

Following error throws:

Failed to authenticate for username: ISB-GTG due to InvalidOperationException. Error detail: System.InvalidOperationException: Sequence contains more than one element
at System.Linq.Enumerable.SingleOrDefault[TSource](IEnumerable`1 source)
at Microsoft.Dynamics.Retail.SynchService.DataManager.DownloadSessionDataManager.VerifyUserNamePassword(String userName, String password, Boolean loggingCheck)System.InvalidOperationException: Sequence contains more than one element
at System.Linq.Enumerable.SingleOrDefault[TSource](IEnumerable`1 source)
at Microsoft.Dynamics.Retail.SynchService.DataManager.DownloadSessionDataManager.VerifyUserNamePassword(String userName, String password, Boolean loggingCheck)

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I have the same question (0)
  • Verified answer
    Rodolfo Recalde Profile Picture
    Rodolfo Recalde on at

    Hi Nauman,

    a) Double Check Name/Password at Channel Database Form (AX\Retail\Setup\Retail Scheduler\Channel Integration\Channel Database). 

    b) After update user name and password,  Sync metadata process at the Retail Scheduler Parameters Form (AX\Retail\Setup\Parameters\Retail scheduler parameters).

    c) Make sure the user account service that running the async client service has permission in the channel DB and message DB.

    d) Check access in the Working folders.

    related problem: https://community.dynamics.com/ax/f/33/t/200711

    I Hope this Helps!

    Regards,

    Rodolfo Recalde

  • Community Member Profile Picture
    Community Member on at

    Great - Thanks.

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