Share
ReportI am currently working to extract some data from both Real Time Marketing and Customer Voice into blob for additional reporting on marketing effectiveness. I have a variety of emails which link to Customer Voice surveys and want to use those links to associate which email sends led to which Customer Voice survey responses.
Currently in the data I have been able to identify the counts of links clicked but I am unable to identify the table where the actual links clicked for each specific email are housed.
I know this data must exist as it is used by the in built reports in RTM and mentioned here in the reference documentation: https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/real-time-marketing-interactions-reference.
I also found this which talks vaguely about OBM extraction but doesn't have any details about accessing data from RTM directly. https://community.dynamics.com/blogs/post/?postid=4e96ca1e-52ed-4ae4-9887-af8d6e563304
For additional context - we are hoping to bring the tables across through Synapse Link.
Is there a reason I can't access these entities? If so - is there another way to extract which links were clicked from which emails? Or track email clicks through to Customer Voice?
All responses (
Answers (
293,025
