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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Error in "Go to o...
Microsoft Dynamics AX (Archived)

Error in "Go to origin" in workflow notifications

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Posted on by rabud 30

Hi,

Am facing an issue in going to the origin from the workflow notification - Timesheets

Once the workflow is submitted and in the notifications form, if I click the "Go to origin" button I get the following error:

You cannot go to the context of the alert from here. Try to access the record in a different way.

Please let me know if anyone has faced such an issue (or) any pointers 

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I have the same question (0)
  • Sohaib Cheema Profile Picture
    Sohaib Cheema 49,668 Super User 2026 Season 1 on at
    1. Is that an existing/standard workflow or customized?
    2. Have you a display menu item, pointing to correct form for workflow notification?
    3. Is your display menu item attached with workflow Type (document menu item)???
  • rabud Profile Picture
    rabud 30 on at

    its a standard workflow, no customization's made

  • Sohaib Cheema Profile Picture
    Sohaib Cheema 49,668 Super User 2026 Season 1 on at

    and what workflow it is. Name of workflow?

  • rabud Profile Picture
    rabud 30 on at

    the workflowType  is TSDocumentTemplate and the Workflow datasource is 'TSTimesheetTable'

    The form needs to get opened is 'TSTimesheetEntry'

  • Sohaib Cheema Profile Picture
    Sohaib Cheema 49,668 Super User 2026 Season 1 on at

    thank you for providing information.

    allow me to have a look into any instance of CU8.

  • rabud Profile Picture
    rabud 30 on at

    Thanks Sohaib for replying and appreciate your time

  • Sohaib Cheema Profile Picture
    Sohaib Cheema 49,668 Super User 2026 Season 1 on at

    Hi 0616,

    I have checked the CU8 environment and I did not found anything fishy.

    This may be an issue with your data. I am afraid that we may not able to reproduce issue on  standard R3-CU8

    TSTTSAWFN1.png

    We recommend you to put your hands in debugger, with help of any developer.

  • rabud Profile Picture
    rabud 30 on at

    i am looking into 'TSDocumentTemplate' and not 'TrvDocumentTemplate'

  • Sohaib Cheema Profile Picture
    Sohaib Cheema 49,668 Super User 2026 Season 1 on at

    oops.

    thanks for making correction. allow me to relook into correct workflow type

  • Sohaib Cheema Profile Picture
    Sohaib Cheema 49,668 Super User 2026 Season 1 on at

    Hi 0626,

    I have reviewed it. The TimeSheet workflow 'TSDocumentTemplate'  has a valid display menu item. Also its relevant Approval has a valid display menu item.

    We recommend you again, debugging. This may be a data issue

Under review

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