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Supply chain | Supply Chain Management, Commerce
Answered

Unable to get Latest receipt Number

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Posted on by 17
Dear All,
I'm getting below error while activating store commerce how to resolve this
 
Unable to fetch latest number sequences from the online server. 
  • Shafeeque P. Profile Picture
    Shafeeque P. 6,512 Super User 2024 Season 2 on at
    Unable to get Latest receipt Number
    The version numbers on commerce is little confusing. Incase you want to find how does the commerce versioning convert into F&O versions, you can check the below article from our community member @Kurt.
     
  • Verified answer
    Marshal_Jerome Profile Picture
    Marshal_Jerome 17 on at
    Unable to get Latest receipt Number
    Hi
    Successfully activated store commerce after installing a version lower than the scale unit.
  • Marshal_Jerome Profile Picture
    Marshal_Jerome 17 on at
    Unable to get Latest receipt Number
    Hi Shafeeq,
    thank you for your response.
     
    Functionality profile FN0001 attached to store, number series configured in the functionality profile and job ID 9999 successfully applied to channel database but still giving error the error, in the event viewer there is a warning mentioning store commerce version is higher than the CSU version
     
    I configured self-hosted  scale unit with version number V1015132311205. what store commerce version will be compatible ?
     
     
     
  • Suggested answer
    Shafeeque P. Profile Picture
    Shafeeque P. 6,512 Super User 2024 Season 2 on at
    Unable to get Latest receipt Number
    Are you activating POS for this store first time? Please check if a functionality profile with a valid receipt number configuration is mapped to the store. If the configuration is fine, push 9999 and try again. 
     
     
     

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