Plugin registration

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Posted on by s4nCh0

Hi,

I'm developing a plugin for D365 but when I try to register it for my online instance it says that my account does not exist even if I leave it blank and the it opens another window for authentication. Can you please help me? I'm working online with this "onmicrosoft.it" account.

Any help would be very appreciated.

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André Arnaud de Cal... 297,217 Super User 2025 Season 2 on at

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RE: Plugin registration

Is there a Dynamics 365 and/or PowerApps subscription active on the mycompany.onmicrosoft.it domain? If you created the domain yourself, then it might be related to Microsoft subscriptions which could be probably on the mycompany.it domain.

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s4nCh0 10 on at

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RE: Plugin registration

Thanks André for your answer but:

- I created the account myuser@mycompany.onmicrosoft.it

- I can access "portal.office.com" with my myuser@mycompany.onmicrosoft.it and password

- I can't register my plugin, I don't know the reason. I need account assistance, can you help me?

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André Arnaud de Cal... 297,217 Super User 2025 Season 2 on at

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RE: Plugin registration

Hi,

Or you have to provide the correct region (Azure data center) or check within your company if your permissions are sufficient to complete this task.

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s4nCh0 10 on at

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RE: Plugin registration

Just to be clear, here attached the two errors in both cases...

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