web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Management Report Serv...
Finance | Project Operations, Human Resources, ...
Answered

Management Report Service Issue

(0) ShareShare
ReportReport
Posted on by SarathVarma 122

After stating the Management report process services is getting automatically stopping. error show below

Kindly help us

Event Log

Microsoft.Dynamics.Performance.Reporting.Common.ReportingDatabaseVersionException: The version of the database is incorrect. Install the correct version of the database.
at Microsoft.Dynamics.Performance.Reporting.Security.DatabaseProperties.ValidateSchemaVersion()
at Microsoft.Dynamics.Performance.Reporting.Scheduler.SchedulerService.ValidateDatabaseVersionOnServiceStart()

we are using SQL version 2016 RTM

Microsoft SQL Server 2016 (SP1-CU15) (KB4495257) - 13.0.4574.0 (X64)   Apr 27 2019 17:23:50   Copyright (c) Microsoft Corporation  Standard Edition (64-bit) on Windows Server 2019 Standard 10.0 <X64> (Build 17763: ) (Hypervisor)

I have the same question (0)
  • SarathVarma Profile Picture
    SarathVarma 122 on at

    While configuring we are facing two issues 

    One is while configuring Data Mart we getting below issue

    "An error occurred while configuring 'Microsoft Dynamics AX 2012 Data Mart'. Check the deployment log for details".

    Microsoft.Dynamics.Performance.Reporting.Common.ReportingDatabaseVersionException: The version of the database is incorrect. Install the correct version of the database.
    at Microsoft.Dynamics.Performance.Reporting.Security.DatabaseProperties.ValidateSchemaVersion()
    at Microsoft.Dynamics.Performance.Reporting.Scheduler.SchedulerService.ValidateDatabaseVersionOnServiceStart()

    Second one is Service is automatically stopping 

      System.ServiceModel.FaultException: A service error has occurred. Please check your server error logs for details.

      Server stack trace:
      at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)
      at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
      at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
      at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

    Exception rethrown at [0]:
    at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
    at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
    at Microsoft.Dynamics.Performance.Deployment.DataProvider.DataMart.Connector.IConfigurationServiceContract.GetIntegrationGroups()
    at Microsoft.Dynamics.Performance.Deployment.DataProvider.DataMart.IntegrationProvider.<TryGetAllConfiguredIntegrations>b__15(ConfigurationServiceContractClient client)
    at Microsoft.Dynamics.Performance.Deployment.Common.WcfUtility.ExecuteOnClient[TCommunicationObject,TReturn](Func`2 invokeMe, Func`1 clientFactory)
    at Microsoft.Dynamics.Performance.Deployment.DataProvider.DataMart.ConnectorCommunicationHelper.ExecuteOnClient[T](Func`2 invokeMe, Func`2 exceptionHandler, Uri applicationServiceUri)

    For this we are using SQL server version is

    Microsoft SQL Server 2016 (SP1-CU15) (KB4495257) - 13.0.4574.0 (X64)   Apr 27 2019 17:23:50   Copyright (c) Microsoft Corporation  Standard Edition (64-bit) on Windows Server 2019 Standard 10.0 <X64> (Build 17763: ) (Hypervisor).

  • SarathVarma Profile Picture
    SarathVarma 122 on at

    While configuring the Data Mart we are facing  below issue.

    An error occurred while configuring 'Microsoft Dynamics AX 2012 Data Mart'. Check the deployment log for details.

    Event Log:

    - System.ServiceModel.FaultException: A service error has occurred. Please check your server error logs for details.

    Server stack trace:
    at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)
    at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
    at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
    at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

    Exception rethrown at [0]:
    at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
    at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
    at Microsoft.Dynamics.Performance.Deployment.DataProvider.DataMart.Connector.IConfigurationServiceContract.GetIntegrationGroups()
    at Microsoft.Dynamics.Performance.Deployment.DataProvider.DataMart.IntegrationProvider.<TryGetAllConfiguredIntegrations>b__15(ConfigurationServiceContractClient client)
    at Microsoft.Dynamics.Performance.Deployment.Common.WcfUtility.ExecuteOnClient[TCommunicationObject,TReturn](Func`2 invokeMe, Func`1 clientFactory)
    at Microsoft.Dynamics.Performance.Deployment.DataProvider.DataMart.ConnectorCommunicationHelper.ExecuteOnClient[T](Func`2 invokeMe, Func`2 exceptionHandler, Uri applicationServiceUri)

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hello SarathVarma,

    The issues that you posted seem all kind of related.

    First of all, can you check the compatibility of your SQL and the MR versions here:

    blogs.msdn.microsoft.com/.../

    Then check the MR installation and configuration guide to ensure that nothing has been overlooked when installing the different components.

    Best regards,

    Ludwig

  • Suggested answer
    Rasha Wanees Profile Picture
    Rasha Wanees on at

    Hi,

    check your compatibility as mentioned by Ludwig 

    Then you may check if your issue would get solved with provided solution on https://community.dynamics.com/ax/f/microsoft-dynamics-ax-forum/93883/mgmt-reporter-ru3-install---incorrect-db-version

  • SarathVarma Profile Picture
    SarathVarma 122 on at

    Hi Ludwig Reinhard ,

    Thanks for your response.

    SQL 2016 database will support MRCU12 ?

  • Verified answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi SarathVarma,

    According to this list (docs.microsoft.com/.../management-reporter-feature-and-version-number-summary) you need MRCU16 with SQL2016.

    Best regards,

    Ludwig

  • Suggested answer
    SarathVarma Profile Picture
    SarathVarma 122 on at

    Thanks Ludwing Reinhard.

    For MRCU16 supported SQL2016 Database.My issues was resolved.

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hello SarathVarma,

    Great to hear that the issue is resolved.

    Would you please be so kind and mark the answers provided as verified?

    Many thanks and best regards,

    Ludwig

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
Martin Dráb Profile Picture

Martin Dráb 565 Most Valuable Professional

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 450 Super User 2025 Season 2

#3
Sohaib Cheema Profile Picture

Sohaib Cheema 250 User Group Leader

Last 30 days Overall leaderboard

Featured topics

End-of-life Announcement for Microsoft Dynamics GP

Product updates

Dynamics 365 release plans