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Hi Community!
While using Customer Voice, I noticed that by default surveys are available at a URL starting with: "">customervoice.microsoft.com/.../". Is it possible to change this URL to some other custom URL?
Hi Partner,
Yes it is possible to add custom domains and then use custom email address as a Sender in Customer Voice.
Logon to portal.office.com
Navigate to Settings->Org Settings->Services->Dynamics 365 Customer Voice
Add your domain , validate the email address and it would appear in Customer Voice Sender Email Address drop down.
Please refer this video for step by step instructions - https://youtu.be/L9JaqWSz-8E
Please refer this blog for step by step instructions - Add Custom Domain in Dynamics 365 Customer Voice Survey – Dynamics 365 Key Topics (d365topicsbydk.com)
In Customer Voice ,
Regards
Devi
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