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Customer experience | Sales, Customer Insights,...
Answered

How do i look up members of a specific segment in advanced find?

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Posted on by 10

Hello!

I would like to know how to use Advanced Find to look up contacts in a specific segment? i know you can do a similar search with a marketing list, but is it possible to do it with segment?

I get no result doing this search, is there something im doing wrong or are there any better ways to look up segment contacts in Advanced Find?

pastedimage1667301886327v1.png

The reason i want to do this is because i would like to create a static segment from a customer journey with hard bounces and delete the contacts.

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  • Verified answer
    Leco Lv Profile Picture
    Microsoft Employee on at

    Hi partner,

    Do you want to find a contact in a segment with a special condition?

    I searched using the same conditions as you and got results successfully.  Please make sure you have values in your “test” segment.


    pastedimage1667355500890v1.png
    Result:

    pastedimage1667355525490v2.png

    If you want to find a contact with a special condition in the segment, you can add a special condition field on the contact forms, and then add it when doing advanced search.

    pastedimage1667355561591v3.png

    Results:

    pastedimage1667355585262v4.png

    pastedimage1667355598105v5.png

  • Philip.S Profile Picture
    10 on at

    Thanks for the help! i dont get why i didnt get any results before. But it works now :)

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