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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Purchase Order stuck i...
Microsoft Dynamics AX (Archived)

Purchase Order stuck in status "In Review"

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Posted on by Community Member

Dear experts,

I keep getting this error for one of our PO: 

" Stopped (error): X++ Exception: Changes to the document are only allowed in state Draft, because change management is activated.
at SysWorkflowEvaluationProvider-evaluateCondition
SysWorkflowEvaluationProvider-evaluate
SysWorkflowQueue-resume "

Originally PO was submitted for approval and confirmed later that day. Due to lack of information on the PO, we had to "Request change" and update "Confirmed delivery date" and re-sumbmit the PO for approval, where we now get this error message shown above.

I`ve checked the workflows/batch jobs - no errors there. Also tried de-activate "change management" to see if that helps - still drops out the error message 

I tried to update same information for the other PO and they all seems to be workings fine, its just this one that stuck in status "in review". Any suggestions are welcome

Regards

V

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  • Suggested answer
    Prashant Singh Profile Picture
    Prashant Singh 8,802 on at

    Dear Viz,

    I have also seen some issue with change management. I will suggest better to user recall functionality of the workflow. Recall the workflow and do the required changes in PO and submit for workflow process rather to use change management.

    Regards,

    Prashant Kumar  

  • Community Member Profile Picture
    Community Member on at

    Hi Kumar,

    We tried to recall the workflow and submit the PO, while the "change managment" tick box disabled , we still keep getting the same error message. Unless there's other settings we are missing to make "change management" fully inactive. Still looking for solution to solve this mystery

    Regards

    V

  • Suggested answer
    Prashant Singh Profile Picture
    Prashant Singh 8,802 on at

    There is setup in vendor master called override change management. Try to do that with vendor.

    Screen-Shot-2016_2D00_07_2D00_14-at-12.20.28-PM.png

  • Community Member Profile Picture
    Community Member on at

    Where do I find this menu? Sorry found it

    Edit: I tried it - and it didn't help. I guess im stuck with this PO & its status "in review". There must be a solution for it somewhere

  • Verified answer
    Community Member Profile Picture
    Community Member on at

    Ok - it took a while, but I managed to change the status to "confirmed" using different method. PO still had a reminder for items to be delivered, but they already been delivered and used for production. The issue I had is that the "goods-inwards" never created "Product Receipt" for it. So now when I`m trying to do so - I keep getting this error... 

    " Physical remaining quantity in the stock unit ea must be other than zero.

    Under-delivery of line is 50.00 percent, but the allowed under-delivery is only 0.00 percent.

    Update has been cancelled. "


    To be able to get my worklflow and PO approved I had to increase PO Line quantity to match delivery reminder qty and the qty that could be received at "goods-inwards" again. 

    Any suggestions are welcome..

    Regards

    V

  • Suggested answer
    Prashant Singh Profile Picture
    Prashant Singh 8,802 on at

    You can check the allowed under-delivery in PO line details.

  • Ziad Profile Picture
    Ziad 15 on at

    Hi, 

      I have had this happen to me a few times, and I cannot explain why. The workaround is to first recall the workflow, and then click on the Totals (Sum) button on the ribbon, then click on submit.

    The reason I believe has something to do with the Source Document line and Header tables, these tables inherit the status of the PO and sometimes are out of synch with the PO header and lines tables, by clicking the Sum button or the View distributions button AX will then resynch the Source document line tables and the status of the PO should be returned to Draft.

    Hope this helps,

    Ziad 

  • Community Member Profile Picture
    Community Member on at

    The method of recalling and clicking "Total" Button, then resubmit worked for our setup.

    Thanks!

  • Marykate Profile Picture
    Marykate 139 on at

    Hi,

    is there any KB that needs to be installed to solve the issue? Thanks

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