Hi, I am doing this setup:
1. Email comes in to D365 from an email address, example service@mycompany.com.
2. Case is created in D365 and user will send the email from the case itself.
3. While sending out email from the system, the From address won't belong to mycompany.com domain and it should be a different domain; example no-reply@mypartner.com
I believe we can place a forwarding rule on the mypartner.com email server. Also, it should track it back to the relevant case.
The challenge is sending out the email as mypartner.com, while the user login to D365 on a mycompany.com domain.
Can that be done? Thanks.
