Adding dynamic content to Marketing mails from events

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Posted on by Raisin

For my company, I'm using both the event and newsletter parts of the tool. We've so far automated registration confirmation mails, reminder mails and thank-you notes, which are sent after the event has happened.

Now, most of these mails are fairly generic, because I haven't figured out a way to pull specific elements from a specific event into a part of a mail. Is this even possible at all and does it work with custom event fields?

So for example, i've created 'Event A'. Is it possible to add a placeholder into 'Mail template B' which recognizes which event(s) 'Person C' in the customer journey has registered for and dynamically adds the name of the registered event into the mail?

The end result should be: I'm only setting up one mail template for all of our reminder mails, which dynamically fills itself for each attendee for each event dynamically without having to set up each reminder mails for each event seperately.

Thanks

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Nya 29,060 on at

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Hi,

Unfortunately, it cannot be achieved.

Please refer to my answer in (+) E-Mail Dynamic Content - Dynamics 365 Marketing Forum Community Forum.

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