Any way to send emails without creating segments or referencing contact records?

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Posted on by KS-08050315-0

Hey everyone,

Does anyone know if we're able to send emails from Real-time without creating a segment or a contact record?

I understand that there is a /Send Now/ function on Real-time but that requires creating a segment of users. I'm also aware of a /Quick Send/ function on Outbound Marketing, but that also needs us to reference contact records.

We are just looking to use the tool to blast some quick email campaigns using only a list of email addresses. Is this even possible on D365 Customer Insights - Journeys?

Appreciate any help! Thank you!

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Megan V. Walker 1,806 Most Valuable Professional on at

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Any way to send emails without creating segments or referencing contact records?

Hi! No, not possible. You can only send emails to actual records, either leads or contacts.