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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Notify owner of the ac...
Customer experience | Sales, Customer Insights,...
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Notify owner of the activity when someone added a note in it

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Posted on by AC-29040627-0 38
Yes but  is the same question

I created a workflow to notify by email to the owner of the activity that someone added a note but it doesnt work. I open the form of the note and the regarding field is ok, it is filled by the phonecall where it was created. 
  • Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Notify owner of the activity when someone added a note in it
    Hi,
    Have you checked the operation of this workflow here?
    --Systen settings > System Jobs.
    Was it triggered? And which step failed to execute?

    My example workflow:


    Test record:

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