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Looking for some advice.
Our last payroll had a few missteps which created 2 problems:
1. We tried to void one employee's direct deposit - after payroll had been posted but before the ACH file was generated. The employee did get paid, but it has created other issues. I know from reading other posts that the ACH file is created automatically. We got through that part, now we want to know how to unvoid the void. Is that possible?
2. We just discovered this today - the State Tax Register pdf did not get generated and I have no idea why or how to remedy this. When I go to Reports - Wage and Hour Report - State Wage Report and enter the pay period dates in the range, it generates a report that shows inactive employees, but also the totals do not appear correct.
Is there any way to regenerate the report from the payroll process?
Thank you,
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