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Customer experience | Sales, Customer Insights,...
Answered

D365 - Populate Option Set label instead of value in power automate flows

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Posted on by 197

Hello experts,

I am send an email using power automate flows. The content of the email will have some information which are option sets in Dynamics 365 entity form. As I observed, we don't have the dynamic content to populate the option set label but it populates only the "value'.

For example: I have option set "Priority" which has drop down as HIGH, MEDIUM, LOW.

Please help me how to populate the label in the email body as Priority: HIGH for the entity record that I am sending the email. Thanks in advance!

Thank you,

Preetam

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  • Verified answer
    JayBuddhdevtest Profile Picture
    275 on at

    Hi Preetam,

    You would have to create a step to Parse Json and get the value of the label, you can then use the variable from there. I have used it multiple times, and it was working fine. I have just created a test for you:

    1. Run the flow once and get the body value from the sample run:

    Help2.PNG

    2. Edit the flow, add a step to Parse Json. Select Body as the content, in scheme click on Generate it from Sample, and then paste the sample that you copied earlier:

    pastedimage1593208845410v1.png

    3. Now in next step you should be able to see the variable from the above step with a name like _variablename_label:

    pastedimage1593208946948v2.png

    Note:- If you don't want too many variable you can just add a sample data of the targeted variable in generating the schema.

    I hope this helps. Please let me know if you have any questions/concerns.

    I am always happy to help the community.

    Thanks

    Jay

  • Preetam Yengkokpam Profile Picture
    197 on at

    Hey Jay,

    You are brilliant! Your recommendations definitely worked as I tested a sample run. This is what I was looking for. Thank you so much for your help!

    Thank you,

    Preetam

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