Microsoft Dynamics AX2012 R3 Client access issue in cross Domain

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Posted on by hifi

Hi,

I have two domains one in bangalore and the other in dubai. Both the domains are trusted domains.

In bangalore domain AOS is installed and the users from dubai domain trying to acces AX through client access but i am getting the following error "Connection with the apllication object server could not be established".

I have tried with host file entry even.

Please reply ASAP.

Thanks,

Rajiv.

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Community Member on at

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Are you able to establish a connection with port 2712 using Telnet ?

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hifi on at

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We tried connecting one machine from Bangalore connected with Dubai domain, client access is working fine. I tried with port 2712, it works.

But the machines physically available in Dubai domain does not work for client access to Bangalore AOS

Thanks for the response Matt.

Please suggest the solution for this issue.

Regards,

Rajiv.

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Malcolm Burtt 1,475 on at

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Do you have any firewall software on the client machines that could be blocking the Ax32.exe client application from connecting to the AOS?

I suppose that its also possible that you are exceeding the latency limits for the AX client although I wouldn't have expected that to manifest as a failed connection.

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hifi on at

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Hi Malcolm,

What do u mean by Latency limit excess?

There is no firewall issue.

Thanks,

Rajiv

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Malcolm Burtt 1,475 on at

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See the WAN environments section of the AX 2012 System Requirements document (go.microsoft.com/fwlink).

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hifi on at

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Hi ,

Its not exceeding the latency.

What to do now?

Thanks,

Rajiv

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Back2Ax on at

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Hi,

I think you will increase the possibility of getting help in this matter if you provide information about the following:

Servers in the AX Solution

Service Accounts (Service Account AOS)

Domain Details

Latency between the sites

Details around how the Clients Connect to each site (directly over WAN bu VPN or through RDP/ICA)

Network details like Firewalls and Routing

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Umesh Pandit 9,315 User Group Leader on at

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try to add the host name of AOS with IP in etc drivers file in the local systems

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A.Prasanna 8,223 on at

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Chek followings,

1. Whether your AOS Server Name /Server Domain Resolves without issue (you can use nslookup command)

2.Check whether appropriate firewall ports are open.

3.Check your Ax client configuration pointed to correct aos server.

4. Network Latency

Hope this will help.

Amith Prasanna

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