Reverse transaction button grayed out for vendor invoice in Japan legal entity

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Posted on by howalker

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How can I tell if my problem is caused by functionality that is purposefully excluded from AX 2012 due to the installed Japan localization? My client has a subsidiary in Japan which wants to reverse a vendor invoice associated with a purchase order. I am aware that reversing a purchase order is often not supported, and especially not invoices tied to POs. Furthermore I know the client will have to enter a negative line on the PO, receive and invoice the negative quantity, then add a new line in the PO with all the correct information in a positive, and then receive and invoice that. I have looked at many vendor invoices in the Japan legal entity. Some are tied to POs and some are not. I have system administrator rights. In all of these examples the reverse transaction button is grayed out. How can I tell if this is caused by the Japan localization? I did some of my own research, but turned up nothing.

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André Arnaud de Cal... 306,132 Super User 2026 Season 1 on at

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Hi Howard,

Reversal is like you stated not supported for invoices created by PO's but also there are some other restrictions.

To know all constraints you can search for the documentation or do some reverse engineering if you have someone available with development skills. I'm not familiar with the Japan localization.

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