web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested Answer

Email: Use Queue that contains a distribution list mail addreess as a receiver(To), but can't receive mail

(0) ShareShare
ReportReport
Posted on by 455

Hi Guys,

I have a tricky question, if I use a Queue that contain a personal mail address as a receiver to create an email, it can be sent out and receive normally. But if I use a queue that contains a distribution list mail address as receiver, it show send successfully, but people on the distribution list don't get the mail. I guarantee that the distribution list mailbox is good. 

Anybody know why?

Thanks,

Stone

I have the same question (0)
  • Suggested answer
    Stone Huang Profile Picture
    455 on at

    I found the cause of the problem. Because of our company blocked mail where send to local DL mail from external mail.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 72 Super User 2025 Season 2

#2
Daniyal Khaleel Profile Picture

Daniyal Khaleel 32 Most Valuable Professional

#3
Gerardo Rentería García Profile Picture

Gerardo Rentería Ga... 29 Most Valuable Professional

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans