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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Email: Use Queue that ...

Customer experience | Sales, Customer Insights,...

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Email: Use Queue that contains a distribution list mail addreess as a receiver(To), but can't receive mail

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Posted on by Stone Huang

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Hi Guys,

I have a tricky question, if I use a Queue that contain a personal mail address as a receiver to create an email, it can be sent out and receive normally. But if I use a queue that contains a distribution list mail address as receiver, it show send successfully, but people on the distribution list don't get the mail. I guarantee that the distribution list mailbox is good.

Anybody know why?

Thanks,

Stone

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Stone Huang 455 on at

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I found the cause of the problem. Because of our company blocked mail where send to local DL mail from external mail.

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