web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Finance | Project Operations, Human Resources, ...
Answered

RCS and check connection error + Want to have a step by step guide

(0) ShareShare
ReportReport
Posted on by

Hello

When working in RCS and setting up the connection I get an error message when clicking on the button below for Check Connection

pastedimage1663406760625v1.png

The error message also tells
This XML file does not appear to have any style information associated with it.
The document tree is shown below.

The+resource+principal+named+Dynamics+365+for+Finance+%+Operations+was+not+found+in+the+tenant+named+XXXXYYYYY.+This+can+happen+if+the+application+has+not+been+installed+by+the+administrator+of+the+tenant+or+consented+to+by+any+user+in+the+tenant.
You+might+have+sent+your+authentication+request+to+the+wrong+tenant.

Can anyone guide me what to take a look at more, or if the first solution is to contact the administrator of the tenant?

I am also looking for more video or blog when it comes to setup the tax calculation part in RCS. I am aware of the Tech Talk par.t'


I have the same question (0)
  • Suggested answer
    Komi Siabi Profile Picture
    13,208 Most Valuable Professional on at

    Hi Kristina,

    Please go through this.

    learn.microsoft.com/.../rcs-overview

  • nunomaia Profile Picture
    25 Moderator on at

    You are trying to enabled RCS in a dev VM ?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
Giorgio Bonacorsi Profile Picture

Giorgio Bonacorsi 658

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 468 Super User 2026 Season 1

#3
Syed Haris Shah Profile Picture

Syed Haris Shah 333 Super User 2026 Season 1

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans