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Customer experience | Sales, Customer Insights,...
Answered

How to make hyperlink In the rich text field using Power automate??

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Posted on by 440
Hi,
 
I have a powerautomate, where I am creating records of task entity. In the task entity there is one field (format having rich text), so here in this field I need to use record url, like when ever user will click on that text then particular record should be open.
 
But it is not working and showing the same format inside the dynamics.
 
Like : <a href=https://abc.com/main.aspx?appid=123&forceUCI=1&pagetype=entityrecord&etn=account&id=123/>Account Name</a>
 
but I need here just Account name should be visible with hyperlink.
 
Please do the needful help.
 
  • Suggested answer
    Leah Ju Profile Picture
    Microsoft Employee on at
    Hi Partner,
    1.Make sure that the link is correct, like following:
    --The url is contained in the '' symbol.
    <a href='https://orgxxx.crm.dynamics.com/main.aspx?appid=xxxxxx&pagetype=entityrecord&etn=account&id=xxxxxx'>Account Name</a>
    2.Make sure that the field is enabled with rich text control:
    --In this task form, i have enabled 'Rich Text Editor Control' on the description field.
    Test:
    --'Task' form, rich text control is enabled for description field.
    --'Task for Interactive experience' form, control is not enabled.

    I hope you can mark my answer verified if it is helpful! If you have any questions, please feel free to contact me.
    Regards,
    Leah
  • Verified answer
    Himanshu Kamboj Profile Picture
    440 on at
    I found the solution for this.
     
    if we will check the  format for this rich text field, than found that we need to remove some extra html tags.
     
     
    In this above attached SS, we just need to replace these extra tags. As I am using this link under the html table and then inserting that HTML table in the rich text field, So we can write the replace expression like this
     
    replace(replace(replace(body('Create_HTML_table'),'&lt;','<'),'&gt;','>'),'&quot;','"')
     
     
     

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