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Non-stock item Delivered on Sales Order, but Unable to Invoice.

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Posted on by IA-03072038-0

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Unable to invoice a delivered item. This is in F&O. Item seems to have an over-delivery issue.

When trying to invoice it showed quantity of 3 on each line, but quantities on lines are 1 each. I tried instructions on link but would not work at all: (Quantity exceeds over-delivery percentage during packing slip generation - Dynamics 365 Supply Chain Management | Microsoft Learn).

Now I'm not even able to invoice since the link is now greyed out:

Can anyone please help us on this?

Thanks.

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Financial Management

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André Arnaud de Cal... 285,583 Super User on at

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Non-stock item Delivered on Sales Order, but Unable to Invoice.

Hi,

There is some validation logic to have the button enabled or not. You can ask a developer to check the logic and check if the sales order meets the conditions. What is the current status of the sales order header?

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