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Customer experience | Sales, Customer Insights,...
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Activities Missing From Timeline

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Posted on by 4

I have a custom form migrated from CRM 2011. I have added timeline to this and only see Assistant and Notes. I don't see Activities and Posts.

It's on the contact entity which I know has activities enable since it appears on the OOTB form.

Do I have to recreate the form as a new one in order to get the Activities to appear.

I have the same question (0)
  • Community Member Profile Picture
    on at

    Hey BBuchanan,

    I would strongly suggest to create a new form since the migration from 2011 to 2016 may cause issues.

  • Suggested answer
    CU02122005-1 Profile Picture
    4 on at

    I found a workable solution that allowed me to get the tabs without trying to recreate the form from scratch.

    Exported the entity. Changed the FormPresentation parameter from 0 to 1 in the customizations.xml.

    Imported the solution and all the tabs appear.

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