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Customer experience | Sales, Customer Insights,...
Answered

Dynamic field in subject line

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Posted on by

Hi all,

I have not figured the CRM tool out yet :-) Is it possible to add a dynamic field in the subject line? Purpose is to add the parent account value in it.

Also, same question for the plain marketing email - each time I add dynamic content / contact / no relationship /  ({{contact.parentcustomerid}}) it shows a number, but not the actual name of the account. 

pastedimage1615978249944v1.png

As usual I am very happy to receive your support!

Simona 

I have the same question (0)
  • Suggested answer
    Nya Profile Picture
    29,060 on at

    Hi Simona,

    You should set it as the following image.

     pastedimage1616033071456v1.png

    The dynamic content is {{contact.contact_account_parentcustomerid.name}}.

    It will show the name of the parent account.

     pastedimage1616033077170v2.png

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

  • Community Member Profile Picture
    on at

    Thank you Nya! It worked perfectly in the email text.

    Do you know if it is also possible to use dynamic fields in the subject line of an email?

    Best

    Simona

  • Community Member Profile Picture
    on at

    Thank you Nya, the dynamic content worked perfectly in the email text!

    Do you know if it is possible to add the dynamic field also in the subject line of an email?

    Thanks

    Simona

  • Verified answer
    Nya Profile Picture
    29,060 on at

    Hi Simona,

    It’s the same as the email text.

    Just click the Assist Button in the end of the Subject and set as the same as the above answer.

     pastedimage1616061627986v1.png

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

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