Dynamic field in subject line

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Posted on by Community Member Microsoft Employee

Hi all,

I have not figured the CRM tool out yet :-) Is it possible to add a dynamic field in the subject line? Purpose is to add the parent account value in it.

Also, same question for the plain marketing email - each time I add dynamic content / contact / no relationship / ({{contact.parentcustomerid}}) it shows a number, but not the actual name of the account.

As usual I am very happy to receive your support!

Simona

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Verified answer

Nya 29,058 on at

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RE: Dynamic field in subject line

Hi Simona,

It’s the same as the email text.

Just click the Assist Button in the end of the Subject and set as the same as the above answer.

If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

Best Regards,

Nya
Community Member Microsoft Employee on at

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RE: Dynamic field in subject line

Thank you Nya, the dynamic content worked perfectly in the email text!

Do you know if it is possible to add the dynamic field also in the subject line of an email?

Thanks

Simona
Community Member Microsoft Employee on at

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RE: Dynamic field in subject line

Thank you Nya! It worked perfectly in the email text.

Do you know if it is also possible to use dynamic fields in the subject line of an email?

Best

Simona
Suggested answer

Nya 29,058 on at

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RE: Dynamic field in subject line

Hi Simona,

You should set it as the following image.

The dynamic content is {{contact.contact_account_parentcustomerid.name}}.

It will show the name of the parent account.

If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

Best Regards,

Nya