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Date formats for CRM workflows

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Posted on by fran2105

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Hi all,

I have a CRM workflow that sends an email (email template). The email gets the dynamic content from a field within the case form (Created On field). The users are worldwide so they have set the date format set within their personalization settings.

However, I have a user where although their personalization settings are set according to their country (dd/mm/yyyy) the email is being sent in mm/dd/yyyy.

I have tested this out myself but the formatting seems to be fine and set to how I want it to be.

Are there any ideas please? (non-code related)

Thanks!

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Administration and Setup

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LawrenceMoran 5 on at

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RE: Date formats for CRM workflows

When it comes to working with dates, you'll find many different opinions on how they should be formatted. Date formats can vary from system to system and see on-site offmetro.com/.../ for even among departments within one company. However, there are some commonalities that you can use as a guideline when formatting the date field in your
JohnDandridge 5 on at

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RE: Date formats for CRM workflows

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