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Microsoft Dynamics 365 | Integration, Dataverse...
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Dynamics 365 Customer Service Enterprise licenses in an Environment without Dynamics Enabled

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I have several environments in the same tenant  Some are Dynamics enabled and some are not (these have a Dataverse).  For a user with a Customer Service Enterprise License, can they run model driven apps in an non-dynamics environment?  Or do they need an additional PowerApps license?

  • Suggested answer
    PerezAguiar Profile Picture
    PerezAguiar on at
    RE: Dynamics 365 Customer Service Enterprise licenses in an Environment without Dynamics Enabled

    Hey.

    YES, users with a Dynamics 365 Customer Service Enterprise license also receive an entitlement for running powerautomate and powerapps.  IF the Dataverse environment has a security group, users with D365 C.S. Enterprise should be added to such group.  Apps should also be shared with the user.

    Regards,

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