
Hi,
I have a customer with a payable batch which keeps getting stuck on "Remittance Processing". Any ideas on what to try to stop this from getting stuck?
Hi,
Is the batch getting stuck with errors? The "Remittance Processing" stage is a genuine stage in the cycle of a payment batch so they will usually have to post the batch from this window.
If you did want to avoid this stage don't tick the option "Separate Remittance" in the "Print Payment" window. (although if you are paying more than 12 or so invoices the system will force you to print a remittance via the "Process Payables Remittance" window)
Hope this helps
Thanks
Gavin