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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Reason code in Sales o...
Supply chain | Supply Chain Management, Commerce
Suggested Answer

Reason code in Sales order

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Posted on by Dynamicsuser365 160

Question: why reason code is mandatory in Sales order after updating the unit price in sales line? Even though I have marked input required to No?

 

Is there any setup which will help me to make this reason code not mandatory after price is update?

Call center setup with price override code as PriceOverr:

pastedimage1590113109795v1.png

Info code setup for PriceOverr:

Input required is No

 pastedimage1590113117978v2.png

Now I am creating sales order > adding line

pastedimage1590113190744v5.png

Changing the cost price in the line> I get error message for reason code

pastedimage1590113185325v4.png

I have the same question (0)
  • Jaroslaw Piekarz Profile Picture
    Jaroslaw Piekarz on at
    Hello,
    In case when Enable order price control is marked for Call center then it is required to register Reason code when updating Price.
    It works in such way regardless what is a setup of Input required parameter for Info code.
    As I understand you would like to be able to use functionality of Order Price control but without requiring to register Reason code.
    Please register it as a new Idea that Input required parameter in Info code would be used in Call center Order price control.
    Best regards,
    Jaroslaw Piekarz
  • Suggested answer
    Jaroslaw Piekarz Profile Picture
    Jaroslaw Piekarz on at

    Hello,

    In case when Enable order price control is marked for Call center then it is required to register Reason code when updating Price.

    It works in such way regardless what is a setup of Input required parameter for Info code.

    As I understand you would like to be able to use functionality of Order Price control but without requiring to register Reason code.

    Please register it as a new Idea that Input required parameter in Info code would be used in Call center Order price control.

    Best regards,

    Jaroslaw Piekarz

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