voucher transaction not match: reverse product receipt

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Posted on by lmes

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Hi guys,

Please helpppp

I have a purchase order. I did the product receipt and cancel.

Then I found that the voucher amount does not match.

Purchase order:

https://drive.google.com/open?id=12_-ZqJ4pIuCqW2bZtgomf2rAWwVqE9Nj

Product receipt & voucher transaction:

https://drive.google.com/open?id=1nLNJIw_H5lp3yBzGrnAOPxhGcbzeBzaP

I tried to debug, but I can't find the logic I am looking for.

Any helps? thanks thanks.

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Zain Mehmood 4,189 Most Valuable Professional on at

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Hi Imes,

The amount in the reporting currency is match & the transaction currency is a match. Can you check the voucher in the main account transaction for one of these accounts? I reckon they would be no difference in the trial balance for this main account as well.

Warm Regards,

Zain

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Ludwig Reinhard Microsoft Employee on at

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Hi Imes,

Can you please personalize the posting type into the voucher lines.

Otherwise, it is almost impossible to see and tell whether something might be wrong.

Many thanks,

Ludwig

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lmes 390 on at

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Dear Zain,

thank you for your prompt reply.

I am not familiar with AX but I checked the trial balance report, there should be different(?)

drive.google.com/open

Thank you.

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lmes 390 on at

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Dear Dr. Ludwig Reinhard

I personalized the posting type field. Below .png for your information.

drive.google.com/.../view

Thanks a lot.

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Ludwig Reinhard Microsoft Employee on at

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Good Morning Imes,

Many thanks for the screenprint.

I had a look at the two vouchers and to me they look fine as they offset each other completely.

Can you describe what issue exists with this voucher?

If I did not totally overlook something important :-) then I would say that the cancellation is ok.

Many thanks and best regards,

Ludwig

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lmes 390 on at

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Dear Dr. Ludwig Reinhard,

Thanks for the prompt reply.

The [Amount in reporting currency] and [Amount in transaction currency] is balanced. But the [Amount] field has 0.01 difference. The original transaction is 1097.55. Hence I expect the reverse transaction is -1097.55 but the amount is actually -1097.56.

Thank you

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Ludwig Reinhard Microsoft Employee on at

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Ah.

Now I get your point :-)

This is actually nothing that you can influence or impact directly except through the general rounding rules.

Have you tried setting them to 0.01 rather than the standard 0.00?

This might help but there is no guarantee that you won't see any other penny difference.

If this is a 'pain' for you then you can have a developer taking a look at that or even report it to MS by opening a support case.

I usually don't bother much because companies regularly report their financial results rounded to thousands of dollars. For that reason, cent differences don't matter :-)

Best regards,

Ludwig

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