Hello,
I want to set up a journey in real-time marketing which ends in updating lead/contact info (we treat them as equal entities in our company). I have two such scenarios:
1. Journey ends in update'ing status reason of lead/contact (from MQL to SQL)
2. Journey ends in changing a custom field on the lead (e.g. "Received an ebook" field should change from "No" to "yes"
How can I do that in real time marketing customer journey?
Thanks in advance for all the answers.
Hi Jandys,
You can do that by triggering a Power automate flow from a journey, and then using the Flow to update fields docs.microsoft.com/.../real-time-marketing-custom-actions
We're working on making these even more seamless and would love to get on a short call with you to learn more about your scenario. Please feel free to reach out at ayjain AT microsoft DOT com
Thanks!
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