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Finance | Project Operations, Human Resources, ...
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Cash Reciepts Overpayments

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Posted on by 5

Want to post a payment to Invoice with a $100 and $1 as an overpayment.

changed the GL in the distributions for the same. but still i am getting unapplied cash as $101 under the customer account and even if i am applying the payment of $100 to an invoice the balance $1 is just sitting as an credit amount on the customer's ledger.

why $1 is not going to the overpayment GL account? please help.

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  • André Arnaud de Calavon Profile Picture
    300,982 Super User 2025 Season 2 on at

    Hi Amit,

    You posted the question on the wrong forum. You are using Dynamics GP; not Dynamics 365 Finance. I have moved your question to the correct forum for you.

  • DinB Profile Picture
    3,951 on at

    To get rid of $1 credit balance in Customer Ledger, you can enter a Debit Memo for $1 and apply the $1 remaining Payment.

    For GL side, if you have already posted the $1 overpayment to Revenue Account, then you don't need to post the Debit Memo to GL.

  • Cheryl Waswick Profile Picture
    on at

    I agree with DinB's suggestion.  I would post the cash receipt by itself (not on the fly on the sales invoice) and then apply $100 of it to the invoice, leaving a credit of $1 remaining on the payment.  Then you can key a $1 debit memo to apply to the remaining $1 on the payment, and hit whatever GL accounts you need to.

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