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Finance and Operation: Missing user-created workspace in Dynamics 365

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Posted on by Community Member

Good day,

I've been experiencing a new error in our system with the user-created workspaces in Dynamics.

The deal is that I was modifying a pre-existing workspace by adding a tile into the workspace. After modifying the workspace I wanted to redistribute the workspace to the right people so that they could see the changes.

I gave the people access to the changes and Dynamics returned this message.

"The personalizations were imported successfully. Refresh your browser to see the changes."

But the workspace does not show up on the dashboard in D365.

So, I am trying to distribute a workspace to certain people, a workspace that already existed and when I did that the workspace disappeared

Is this a known error?

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André Arnaud de Cal... 294,118 Super User 2025 Season 1 on at

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RE: Finance and Operation: Missing user-created workspace in Dynamics 365

Hi Jon,

It could also be related to security role assignments. Do all these people have the same security roles or is there any difference?
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Rahul Mohta 21,014 on at

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RE: Finance and Operation: Missing user-created workspace in Dynamics 365

would be better to centrally distibute the workspace personlizations to all

for others who don't see/have, possible they have some other persoanlization or might have reset usage data

pls suggest
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RE: Finance and Operation: Missing user-created workspace in Dynamics 365

A little update:

I have now received the information that half of the people I distributed the workspace to see it but the other half doesn´t.

How can that make sense?
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Rahul Mohta 21,014 on at

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RE: Finance and Operation: Missing user-created workspace in Dynamics 365

found there is a hotfix coming in PU34 for potential issue in workspaces.

you can find the list in the link here

community.dynamics.com/.../fixes-in-user-interface-coming-in-pu34-in-10-0-11-for-microsoft-dynamics-365-finance-and-operations-cross-apps
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RE: Finance and Operation: Missing user-created workspace in Dynamics 365

Hi André,

This is the only reference to my personalization in the XML file:
André Arnaud de Cal... 294,118 Super User 2025 Season 1 on at

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RE: Finance and Operation: Missing user-created workspace in Dynamics 365

Hi Jon,

I did ask above if you have verified the file with the personalization. If you exported the personalization to disk, you can have a look at the contents of the xml file to see if you can find your personalization.
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RE: Finance and Operation: Missing user-created workspace in Dynamics 365

Missing the one I made before it got deleted. I always keep photos of the workspaces in case something like this happens.
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RE: Finance and Operation: Missing user-created workspace in Dynamics 365

The "exact" content are you then meaning what is in the workspace?

The workspace is a super simple workspace of 8 tiles. All tracking various things happening in a warehouse.
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RE: Finance and Operation: Missing user-created workspace in Dynamics 365

Hi Rahul,

It was just a simple tile where I made a single change in location of an already existing tile.

The location went from "ProdOut" to "ProdOutCoo". I added that to the workspace and everything looked fine.

When I then distributed the workspace to my colleagues it just disappeared.

The workspace name is NL_Warehouse.
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Rahul Mohta 21,014 on at

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RE: Finance and Operation: Missing user-created workspace in Dynamics 365

as Andre suggested, could you highlight the persoanliations was it a tile, filtered list or a link?

Also share the workspace name