Unable to install Dynamics plugin

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Posted on by BillDoors

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Hi experts,

Microsoft Dynamics Office Add-in was just deployed but users are still getting the error "Sorry, Office 365 has been configured to prevent individual acquisition of Office Add-ins".




Please advise

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Juanse 660 on at

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Hello,

Although I never seen this error before, this seems to be an office 365 issue. are you able to install other add ins?

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BillDoors 457 on at

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Hi, yes I can install Word and Excel add-ins but not the one for Outlook

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reachnaidu 890 on at

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Did we check this

Please login to your Office 365 portal with Admin account > Settings > Office Store and make sure Let people in your organization go to the Office Store is set to On.

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BillDoors 457 on at

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Hi Sree,

Thanks for your input. I thought it was gonna work but it didn't, it's weird

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reachnaidu 890 on at

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Is your environment On premises or cloud hosted ?

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Rahul Mohta 21,032 on at

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are you opening in Excel online or in the Excel app? it needs to be in app

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Verified answer

Shashanks 230 on at

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Hi Bill,

Its an organizational setting which is preventing you from accessing Office Store. As an organization may wish to prevent the download of new Office add-ins from the Office Store

You can read about this more in below article from Microsoft.

https://docs.microsoft.com/en-us/microsoft-365/admin/manage/manage-deployment-of-add-ins?view=o365-worldwide

Hope this helps.

Regards,

Shashank Shekhar

Please mark as verified if the answer is helpful.

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