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Customer experience | Sales, Customer Insights,...
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Post Character length changed last week from 1000 to 500

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Posted on by 265

Hello, 

I have been using the post entity on timelines and entering up to 1000 characters up until last week. All of a sudden Posts were limited to 500 characters. Microsoft is trying to tell me it is in their documentation that the post shall be limited to 500 characters which is was not the case until last week. "Comments" are limited on the web interface but Posts are supposed have a 1000 limit. 

Does anyone know about this, or have experience with this? I need my posts to be able to have 1000 characters allowed on my timelines. Its critical to my organizations record keeping. 

Thank you,

Josh 

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  • Suggested answer
    MikeC282 Profile Picture
    2,175 on at

    Hi bud,

    Instead of using posts, couldn't you create a custom activity or use notes to bypass the 500 character limit?

    If it's a limit noted on their documentation then you can't really change it. Just use another activity type, custom activity type or a note to do these posts that require more than 500 characters.

    You can setup workflows or Flows to do this automatically.

    Mike

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