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I am trying to leverage App Insights to get authenticated users for my Power Apps portal. Was setting up things as described by Psyionic here: https://www.dancingwithcrm.com/powerappsportals-tracking-using-azure-app-insights/.
That approach was working fine until Oct 12th when suddenly user_AuthenticatedId was not populated anymore. Did of course not change anything in the snippet nor any app insights settings. Would be great if anyone could help getting back on track ... Thanks!!
adding my code snippet below:
<script type="text/javascript"> var appInsights=window.appInsights||function(a){ function b(a) { c[a] = function () { var b = arguments; c.queue.push(function () { c[a].apply(c, b) }) } }var c={config:a},d=document,e=window;setTimeout(function(){var b=d.createElement("script");b.src=a.url||"">az416426.vo.msecnd.net/.../ai.0.js",d.getElementsByTagName("script")[0].parentNode.appendChild(b)});try{c.cookie = d.cookie}catch(a){ }c.queue=[];for(var f=["Event","Exception","Metric","PageView","Trace","Dependency"];f.length;)b("track"+f.pop());if(b("setAuthenticatedUserContext"),b("clearAuthenticatedUserContext"),b("startTrackEvent"),b("stopTrackEvent"),b("startTrackPage"),b("stopTrackPage"),b("flush"),!a.disableExceptionTracking){f = "onerror", b("_" + f);var g=e[f];e[f]=function(a,b,d,e,h){var i=g&&g(a,b,d,e,h);return!0!==i&&c["_"+f](a,b,d,e,h),i}}return c }({ instrumentationKey: "XXXXXXXXXXXXXXXXXXXXXXXXXXXX" }); window.appInsights=appInsights,appInsights.queue&&0===appInsights.queue.length&&appInsights.trackPageView(); {% if user %} appInsights.setAuthenticatedUserContext('{{ user.Id }}', '{{ user.parentcustomerid.Id }}'); {% else %} appInsights.clearAuthenticatedUserContext(); {% endif %} </script>
Hi schdaef,please refer the below reference code:- Thanks,Manoj.Please mark this as VERIFIED if it helps.
That is what I did and as I said, it was working initially but then suddenly authenticated user ID was not coming through anymore…
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