Dynamics 365 CRM Version: Dynamics 365 CRM On-premises v9.1.23.10 (Latest)
Browser and Version: Google Chrome Version 120.0.6099.130, Microsoft Edge Version 120.0.2210.91
Operating System: Windows 10, Windows 11
Steps To Reproduce:
1. Login to Dynamics 365 CRM On-premises
2. In Unified Interface Sales Hub app, navigate to Marketing List
3. Create new Marketing List.
4. Navigate to Manage Members -> Add using Advanced Find. This will open pop-up window “Add members using advanced find”
5. Click on Add -> Add Row, new row gets added and the field textbox just sits and spins continuosly.
- This issue is consistently experienced for account entity.
- We have logged in with user having System Administrator and Salesperson rights
- There have been no recent changes or updates to the system or CRM configuration
- This issue is affecting all customers and CRM users, including the System Administrator.
- When we choose the account as the targeted entity in the Marketing List and add a row, the following error appears in the browser's Development Tools -> Network Tools -> Response. {/error/:{/code/:/0x80040216/,/message/:/An unexpected error occurred./}}