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Automatically update a Contact custom field after Redirect URL click

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Posted on by 40

What would be the best way to automatically update a record inside the contact object after they have clicked a Redirect URL link?

I have been able to identify the activity via a dynamic segmentation list, but would also like to map this specific action/in-action to a custom Two-option tick box field on the contact page.

  • Nya Profile Picture
    Nya 29,058 on at
    RE: Automatically update a Contact custom field after Redirect URL click

    Hi,

    The workflow tile is now only supported in outbound marketing unfortunately.

    And it is impossible to be done in real-time marketing.

  • Evine Profile Picture
    Evine 40 on at
    RE: Automatically update a Contact custom field after Redirect URL click

    Thank you this has worked for me!

    How would you go about achieving the same in result but by using the journey builder real-time marketing?

  • Verified answer
    Nya Profile Picture
    Nya 29,058 on at
    RE: Automatically update a Contact custom field after Redirect URL click

    Hi,

    It can be achieved by inserting an on-demand workflow targeting at Contact entity into a customer journey.

    pastedimage1645584766386v3.png

    It allows to process the contacts which are set as the audience of the customer journey.

    pastedimage1645585001508v4.png

    pastedimage1645585029384v5.png

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