web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Finance | Project Operations, Human Resources, ...
Answered

Customer Reimbursement Journal

(0) ShareShare
ReportReport
Posted on by 95

How do I use the customer reimbursement journal?  I have tried to create a journal name but cannot select this journal type.

pastedimage1678825254282v1.png

I have the same question (0)
  • Jonathan D Struble Profile Picture
    128 on at

    Wyman, check out this PPT

    Cheers, Jonathan

    Customer-Reimbursements.pptx

  • Wyman Profile Picture
    95 on at

    I have the reimbursement process configured, but I was curious why there is a separate reimbursement journal in the module.  I cannot find how to connect a journal name to it or if there is a separate purpose for it.  The reimbursement process is currently not connected to this journal.  

  • Jonathan D Struble Profile Picture
    128 on at

    Wyman, this has been bothering me since I do not see a 'Customer Reimbursement Journal' as an option in my environments.

    Is this a recent feature or a custom feature?  I only have an option for Reimbursement in the periodic section.

    Thanks!

  • Suggested answer
    BillurSamdancioglu Profile Picture
    20,717 Most Valuable Professional on at

    Hi,

    Type should be "Customer Payment"

  • Wyman Profile Picture
    95 on at

    I am using version 10.0.30.  Since I cannot find any information on this view, I am unsure if it is new.  It is not a customization.  

  • Wyman Profile Picture
    95 on at

    The journal I am inquiring about is different.  There is a separate journal for customer payments.  

  • Verified answer
    Jonathan D Struble Profile Picture
    128 on at

    Could this be an add on from SK Global?

  • Morgan Bazin Profile Picture
    95 on at

    I don't see this menu option available in my Contoso demo environment on 10.0.32, I assume this feature is added by an ISV add-on.

  • Suggested answer
    Komi Siabi Profile Picture
    13,224 Most Valuable Professional on at

    Hello Jennifer,

    The customer reimbursement Journal can not be found on both versions .30 and .32 as I just checked. It is a customization. So you should please address it internal with the ISV.

  • Wyman Profile Picture
    95 on at

    You are correct; this is a feature of SK Global.  

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
Giorgio Bonacorsi Profile Picture

Giorgio Bonacorsi 649

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 447 Super User 2026 Season 1

#3
Syed Haris Shah Profile Picture

Syed Haris Shah 242 Super User 2026 Season 1

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans