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Finance | Project Operations, Human Resources, ...
Answered

Customer Reimbursement Journal

Posted on by 34

How do I use the customer reimbursement journal?  I have tried to create a journal name but cannot select this journal type.

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  • Wyman Profile Picture
    Wyman 34 on at
    RE: Customer Reimbursement Journal

    You are correct; this is a feature of SK Global.  

  • Suggested answer
    Komi Siabi Profile Picture
    Komi Siabi 12,692 Most Valuable Professional on at
    RE: Customer Reimbursement Journal

    Hello Jennifer,

    The customer reimbursement Journal can not be found on both versions .30 and .32 as I just checked. It is a customization. So you should please address it internal with the ISV.

  • Morgan Bazin Profile Picture
    Morgan Bazin 1,031 on at
    RE: Customer Reimbursement Journal

    I don't see this menu option available in my Contoso demo environment on 10.0.32, I assume this feature is added by an ISV add-on.

  • Verified answer
    Jonathan D Struble Profile Picture
    Jonathan D Struble 128 on at
    RE: Customer Reimbursement Journal

    Could this be an add on from SK Global?

  • Wyman Profile Picture
    Wyman 34 on at
    RE: Customer Reimbursement Journal

    The journal I am inquiring about is different.  There is a separate journal for customer payments.  

  • Wyman Profile Picture
    Wyman 34 on at
    RE: Customer Reimbursement Journal

    I am using version 10.0.30.  Since I cannot find any information on this view, I am unsure if it is new.  It is not a customization.  

  • Suggested answer
    BillurSamdancioglu Profile Picture
    BillurSamdancioglu 15,786 Most Valuable Professional on at
    RE: Customer Reimbursement Journal

    Hi,

    Type should be "Customer Payment"

  • Jonathan D Struble Profile Picture
    Jonathan D Struble 128 on at
    RE: Customer Reimbursement Journal

    Wyman, this has been bothering me since I do not see a 'Customer Reimbursement Journal' as an option in my environments.

    Is this a recent feature or a custom feature?  I only have an option for Reimbursement in the periodic section.

    Thanks!

  • Wyman Profile Picture
    Wyman 34 on at
    RE: Customer Reimbursement Journal

    I have the reimbursement process configured, but I was curious why there is a separate reimbursement journal in the module.  I cannot find how to connect a journal name to it or if there is a separate purpose for it.  The reimbursement process is currently not connected to this journal.  

  • Jonathan D Struble Profile Picture
    Jonathan D Struble 128 on at
    RE: Customer Reimbursement Journal

    Wyman, check out this PPT

    Cheers, Jonathan

    Customer-Reimbursements.pptx

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