Hi All,
Users, Users, Users...
It appears that a user was processing a serialized product in the Receiving Transaction Entry. And, based on what I can peice together the events:
1. The user had entered the base information for the receipt/product and was on the placed on the Serial entry screen.
2. The user proceeded to enter 3 serials agains the product and then closed. BTW -- There were 13 serials to be entered. So, the total number of serials were not entered when the serialization window was closed.
3. After the user was returned back to the Receipt entry.. They deleted the receipt.
4. On attempting to create a new receipt for the same product the user was presented with an error on the serialization entry screen that the serial(s) 3 previously entered are already associated with the product.
5. A quick search of all the Company tables identifies that the only place these 3 serials exist is on Table POP10330. See clipping below.
6. Interestingly, if you looka t the above clipping, it looks like the user used a Non-Traditional Receipt Number (actually the value corresponds to the vendor's PO number.
7. If I try to retreive the above receipt nothing is returned. And, GP does not seem to recognize it as a previous receipt.
Anyway, the transaction was re-created (receiving 10 items vs the original 13) and posted successfully with the exception of the 3 serials above which GP says are already correlated to the product.
The question: Can I simply delete the 3 above rows to resolve the Serialization issue without further issues?
Thanks,
Gus
