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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / What would make the &q...
Finance | Project Operations, Human Resources, ...
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What would make the "posting date" change, after it is approved in the workflow?

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Posted on by Clare45 112

Hi,

Please help! When a user submits and and the approver approve an invoice journal, the posting date changed automatically to the first day of the next month which is not good since it is not recorded in the correct period.  

To be more specific:

*Finance created an invoice journal dated 6/30/2020 (we have pictures as back-up, as well as it being verified by the approver and the person who entered it).

*When the user submits it workflow, the approver approves it and also sees the 6/30/2020 posting date.

*Before the user posts after the approval,  they did a quick review and found that D365 changed the date to 7/1/2020. (Our company does not batch-post approved invoice journals. Basically user enters, approver approves, then user posts after the approval).

User has done this twice, and has been getting the same issue. Any help on this would be greatly appreciated!

  • Clare45 Profile Picture
    Clare45 112 on at
    RE: What would make the "posting date" change, after it is approved in the workflow?

    Hi Ludwig,

    Thanks-this discussion board helped! Issue has not yet been fixed, but I assume will be soon as their is already a hotfix pending.

  • Clare45 Profile Picture
    Clare45 112 on at
    RE: What would make the "posting date" change, after it is approved in the workflow?

    Hi Saurabh,

    Did not get a response yet, but Andre mentioned a hotfix which contains the same issue. In the meantime, to get around this, we enable posting to the AP account to all under the GL calendar, and re-submitted for approval. Then we restricted it again. Thanks all for your answer!

  • Clare45 Profile Picture
    Clare45 112 on at
    RE: What would make the "posting date" change, after it is approved in the workflow?

    Hi Andre,

    Thanks for you answer! This was an invoice journal posting. Thanks for mentioning the hotfix. Very much appreciated!

  • Clare45 Profile Picture
    Clare45 112 on at
    RE: What would make the "posting date" change, after it is approved in the workflow?

    Hi Ludwig,

    Thanks- the period was not on hold, but it did restrict the people in AP from posting. The people that has access to the GL (in a separate group), should have still been able to post to the AP account. The person who still had access posted the invoice and noticed the error. I have raised a ticket with Microsoft, since the account was not on hold for the people in that GL group.

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: What would make the "posting date" change, after it is approved in the workflow?

    Hello Clare45,

    Wanted to follow up on this issue here and ask if you have been able to get it sorted out or whether you need any other information/help from the community?

    Best regards,

    Ludwig

  • Verified answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 292,892 Super User 2025 Season 1 on at
    RE: What would make the "posting date" change, after it is approved in the workflow?

    Hi Clare,

    Are you using the invoice register and approval journals or are you using the invoice journal?

    For the registration and approval it works like I mentioned. There was even a hotfix provided in the past when this was not working (LCS Issue 231424).

    For the invoice journal it is working differently. For that there are currently known issues on LCS issue search (e.g. 391442). The response is that this will be considered for the future and tracked as new feature instead of a fix.

  • Verified answer
    saurabh bharti Profile Picture
    saurabh bharti 15,033 Super User 2025 Season 1 on at
    RE: What would make the "posting date" change, after it is approved in the workflow?

    Thats right, please update us as well about response from Microsoft.

  • Suggested answer
    Clare45 Profile Picture
    Clare45 112 on at
    RE: What would make the "posting date" change, after it is approved in the workflow?

    Thanks Saurabh. This makes more sense that this is a glitch. I have never heard of a system automatically changing a posting date after the approver approves it on a specific date. It's quite concerning that it does this.

  • Clare45 Profile Picture
    Clare45 112 on at
    RE: What would make the "posting date" change, after it is approved in the workflow?

    Hi Andres,

    There is an AP hold off all other groups besides the people who work on the GL. So those outside of the groups shouldn't be to touch AP, but the main group should. So I am still confuse on this since the GL group should still be able to input things under that month.

    This is also VERY alarming. Once something is approved on the date specify- it really shouldn't change the date. I.e. if the approver sees the June date- the system should not automatically change it to 7/1/2020 after the fact. It would/shold normally reject the post saying ledger is close.

  • Suggested answer
    saurabh bharti Profile Picture
    saurabh bharti 15,033 Super User 2025 Season 1 on at
    RE: What would make the "posting date" change, after it is approved in the workflow?

    This should not happen, i would suggest to raise ticket to Microsoft.

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