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Small and medium business | Business Central, N...
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Power Automate approvals not firing for batch approval requests

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We recently upgraded from BC on premise to Dynamics 365 BC cloud. I've been attempting to test a few Power Automate workflows based on the templates.  I can successfully trigger flows using 'When a new record is created', so I believe my connections/credentials/environment is fine, but I am not getting very far with journal batch or document approvals: I cannot get them to trigger.  There are never any runs and no checks or failed checks.

In BC, I see the two test approval flows listed in 'workflows' with Microsoft Flow as the source. However, when I select one and choose Flow-View, I receive the following message which makes me suspicious: An error occured while trying to access the Flow service. Please try again or contact your system administrator if the error persists.  It is also noteworthy that I do not see the other 'When a new record is created' Power Automate flows that are working fine, similar to a different post: https://community.dynamics.com/business/f/dynamics-365-business-central-forum/394292/automated-workflows

Any suggested troubleshooting steps?

-Rick

  • Andy Sather Profile Picture
    on at
    RE: Power Automate approvals not firing for batch approval requests

    Thanks for the update Rick

  • Community Member Profile Picture
    on at
    RE: Power Automate approvals not firing for batch approval requests

    Replying to self: the issue may be due to our ISV extensions. I will share more soon.

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