Access denied when resolving cases

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Posted on by sdnd2000

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Hi, I am trying to resolve the case by clicking the resolve button, however, it gives me the access error after I completed the resolution. Is there any access I need?

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gisiquei on at

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RE: Access denied when resolving cases

HI there,

The best approach I would suggest is turn on some network tracesto get the details of failure, there you will be able to confirm the user by 'userID' info + the missing privilege name. Developer tool from browsers, Network option is great for it.