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Unable to search for Serial Number (customer asset)

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Posted on by 55

Hi,


When using the search functionality across all entities it is not picking up Serial Number(Asset) entity - any suggestions please

  • Suggested answer
    Cpmt1977 Profile Picture
    Cpmt1977 55 on at
    RE: Unable to search for Serial Number (customer asset)

    Hi Gabriel, thank you for your response. 

    I did actually find a solution - opening the default solution - click on ‘enties’ on the left hand side and you’ll notice ‘configure relevance search’ on the mini ribbon. This is were you can add and remove entities from the search.

  • Gabriel Dias Junckes Profile Picture
    Gabriel Dias Junckes 2,435 on at
    RE: Unable to search for Serial Number (customer asset)

    You added the column to the Quick Find View, but you need the column to the 'Find by' columns at the bottom of the view.

    pastedimage1647417136539v1.png

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