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Email attachments in D365

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Posted on by JR-31101445-0

Hi,

Our D365 Customer Service system has been live for 5 months now. We are discovering that email attachments are taking a lot of database space. Ideally, we would like email attachments for incoming and outgoing emails to be stored off the database as soon as they are created. I'm sure that many organisations have encountered this and have dealt with it.

Also, why can't I delete email attachments in D365 just like I can in Outlook? The Delete button is greyed out on the Email form's attachment sub-grid.

Thanks,

James R

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