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Customer experience | Sales, Customer Insights,...
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"Record Partial Responses" not visible in development tenant

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Posted on by 70

Hi,

In my teams production tenant, I am able to see the "Record Partial Responses" option in the send settings of a survey.

pastedimage1651451080344v1.png

When I look at my development tenant, this option is missing

pastedimage1651451110209v2.png

I have looked at various settings in the dev env and I cannot make that option come up. Has anyone experienced this?

Could this be related to specific versions etc? I understand that partial responses functionality may have been added in a recent release. I wonder if my production and development tenants are in different versions but I am not able to see any versioning information in the customer voice portal.

Thanks,

Sandeep

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