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Dynamics 365 Community / Forums / Commerce forum / Declare start amount
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Declare start amount

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Posted on by Maxi Martinez 74
Hello,
I would like to prevent making an entry declaration with an amount of zero, is there a way to do it in a standard way?
From already thank you very much.
Regars.
  • Suggested answer
    S Gopi Krishna Profile Picture
    S Gopi Krishna 328 on at
    Declare start amount
    This is not supported OOB the only way to achieve this requirement is to do a customization.
  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 290,524 Super User 2024 Season 2 on at
    Declare start amount
    Thanks for the clarification Maxi,

    I don't know if there is a specific setting for the POS or if a customization is required. Maybe there is another volunteer on this forum who can help you.
  • Maxi Martinez Profile Picture
    Maxi Martinez 74 on at
    Declare start amount
    Hi Andre,
    when the cashier opens his shift at the POS( D365 Commerce), he declares the start amount, which is never zero. But it has happened that by mistake they have declared it at zero and when they want to close the shift it does not allow them to validate that difference, giving an error.
    We would like to be able to avoid these errors and I wanted to know if there is any configuration that prevents making the initial declaration with a zero amount.
    From already thank you very much
     
    Regards.
  • Hana Xue Profile Picture
    Hana Xue Microsoft Employee on at
    Declare start amount
  • Judy Profile Picture
    Judy Microsoft Employee on at
    Declare start amount
    Hi, please refer to the MS document regarding VAT declaration:
  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 290,524 Super User 2024 Season 2 on at
    Declare start amount
    Hi Maxi,
     
    Can you explain what process/form you are referring to?

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