Supply chain | Supply Chain Management, Commerce

Declare start amount

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Posted on by Maxi Martinez

Hello,
I would like to prevent making an entry declaration with an amount of zero, is there a way to do it in a standard way?

From already thank you very much.

Regars.

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André Arnaud de Cal... 300,911 Super User 2025 Season 2 on at

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Hi Maxi,

Can you explain what process/form you are referring to?

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Judy Microsoft Employee on at

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Hi, please refer to the MS document regarding VAT declaration:

VAT declaration (Czech Republic) - Finance | Dynamics 365 | Microsoft Learn

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Hana Xue Microsoft Employee on at

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Hi,
For information on Declare start amount, you can view the link below:
Cash management overview - Commerce | Dynamics 365 | Microsoft Learn
AX 2012 for Retail: Common practices and brief explanations for daily EPOS procedures and operations - Microsoft Dynamics 365 Blog
Best Regards,
Hana

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Maxi Martinez 76 on at

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Hi Andre,

when the cashier opens his shift at the POS( D365 Commerce), he declares the start amount, which is never zero. But it has happened that by mistake they have declared it at zero and when they want to close the shift it does not allow them to validate that difference, giving an error.

We would like to be able to avoid these errors and I wanted to know if there is any configuration that prevents making the initial declaration with a zero amount.
From already thank you very much

Regards.

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André Arnaud de Cal... 300,911 Super User 2025 Season 2 on at

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Thanks for the clarification Maxi,

I don't know if there is a specific setting for the POS or if a customization is required. Maybe there is another volunteer on this forum who can help you.

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S Gopi Krishna 628 on at

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This is not supported OOB the only way to achieve this requirement is to do a customization.

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