Creating new Contacts via the Subgrid on the Account entity in Edge

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Posted on by AnnFear

Our default browser is Edge, when users try to create a new contact via the Quick Create Form within the Account entity the whole form does not display so they are missing some data fields. This does not behave the same way in Chrome as the whole form displays on the screen. Does anyone know how to get the whole form to display in Edge?

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RaviKashyap 55,410 Moderator on at

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RE: Creating new Contacts via the Subgrid on the Account entity in Edge

Hi,

As also suggested above, this seems an expected browser behaviour and you can't do much. Logically Quick create forms should not have these many fields. if you still want to capture all fields then you can disable Quick Create form which will load the main entity form with all the fields in both the browser.

Hope this helps.
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Alex Fun Wei Jie 33,626 on at

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RE: Creating new Contacts via the Subgrid on the Account entity in Edge

Hi,

I tested in my environment, I believe this is standard behaviour, depending on the browser. AS you can see , my google chrome is behave differently than yours :( .

Microsoft Edge 41.16299.665.0

Google Chrome Version 70.0.3538.110
AnnFear 40 on at

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RE: Creating new Contacts via the Subgrid on the Account entity in Edge

Hi, I've cleared the cache and browser history and it is still the same. Chrome and IE are OK, they show all the fields on the form but Edge doesn't.
AnnFear 40 on at

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RE: Creating new Contacts via the Subgrid on the Account entity in Edge

Hi Ravi, I've added a couple of screen shots to my original post, the one on the left is from Edge, on the right is Chrome. IE behaves in the same way as Chrome. Thanks,
RaviKashyap 55,410 Moderator on at

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RE: Creating new Contacts via the Subgrid on the Account entity in Edge

Can you share a screenshot please?
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Alex Fun Wei Jie 33,626 on at

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RE: Creating new Contacts via the Subgrid on the Account entity in Edge

Hi,

could you try to clear the browser cache or update the browser?

We do have similar issue with this, but this is with google chrome but not edge.

community.dynamics.com/.../274435