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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Is there a way to send...
Customer experience | Sales, Customer Insights,...
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Is there a way to send a plain text version of the email as a test email?

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Posted on by Community Member

Newbie here! I was wondering if there's a way to send myself a test email of the plain text version of the email to make sure all the dynamic fields are working correctly? I tried a preview in Litmus, but it doesn't show merge fields as working ones (e.g.unsubscribe and view online). Thanks!

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  • Verified answer
    cloflyMao Profile Picture
    cloflyMao 25,210 on at

    Hi Adele,

    Welcome to join the Dynamics 365 Community!

    As per my understanding, you can insert dynamic expression for  "subscription center" or "view online" into marketing email as text content directly instead of having to attach them to text.

    13834.JPG

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    Preview in Litmus

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    In addition to Litmus, you could also try "Test send".

    https://docs.microsoft.com/en-us/dynamics365/marketing/email-preview

    However, the feature has some limitations,(such as the subscription center won't function.) which have been mentioned in the documentation.

    If you would like to test full functionality of marketing email, please create a segment and a simple customer journey to test.

    Regards,

    Clofly

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